Thank you for visiting Shining Readers’s website, www.shiningreaders.com and reviewing our Terms of Use. Shining Readers (www.shiningreaders.com) owns and operates this website. This document governs your relationship with www.shiningreaders.com (“website”). Access to and use of this website and the products (children’s books) and services (author visits and literacy workshops) available through this website are subject to the following terms, conditions and notices (the “Terms of Use”). By using our website, you are agreeing to these Terms of Use which may be updated from time to time.

The Terms of Use are effective as of September 1, 2016.

Access to this website is permitted on a temporary basis and we reserve the right to withdraw or amend our offerings and website contents without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all parts of this website.

This website may contain links to other websites which are not operated by Shining Readers. Shining Readers has no control over the linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked sites will be subject to the terms of use contained within each such site.

Privacy Policy
Our privacy policy, which sets out how we will use your information, can be found at our Privacy Policy. By interacting and doing business with Shining Readers in the manner described in this privacy policy, you are consenting to the application of this privacy policy to the collection, storage, use, and disclosure of your personal information as described.

Prohibitions
You must not misuse this website. You shall not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect website; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities accessible through this website. Breaching this provision constitutes a criminal offense and Shining Readers will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to www.shiningreaders.com.

Intellectual Property, Software and Content
The intellectual property rights of all content (including graphics and photographic images) made available to you on or through www.shiningreaders.com remains the property of Shining Readers or its licensors. All such intellectual property is protected by copyright laws and treaties around the world and all such rights are reserved by Shining Readers and/or its licensors. With the exception of book content that includes text and graphics, you may store, print and display the content supplied on the website solely for your own personal use. This protected book material may not be stored on your computer systems or printed without first having received written permission from Shining Readers. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the copyrighted content supplied to you by this website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale
By placing an order you are offering to purchase a product subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability, type of shipping chosen by you, and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to purchase from Shining Readers at www.shiningreaders.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. We also accept purchase orders if you have made prior arrangements with us. Shining Readers retains the right to refuse any request made by you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. Purchases are made in U.S. dollars. Purchases originating in other currencies may fluctuate in price due to changes in exchange rates and exchange fees in addition to any other applicable reason. All prices advertised are subject to such changes.

(a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been shipped to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability
Whilst we try to ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost.’ Delivery costs are non-refundable once the products have shipped.

(c) Payment
Payment terms are payment in advance (at time of order placement) or net 30, (i.e., for a school purchase order). Net 30 terms must be prearranged with Shining Readers prior to placing an order.

If applicable, upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email, the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

(d) Sales Tax
Shining Readers does not charge sales tax for orders shipped to destinations outside of Virginia. For destinations within Virginia, we will need a valid tax exemption certificate from you prior to removing sales tax from your order.

(e) Refund Policy
If you are not fully satisfied with your purchase, you may return the product to us within ten business days of receipt. Upon receipt of returned product according to your directions, we will exchange the received product with new product or refund your money. Shipping and handling costs are non-refundable.

Disclaimer of Liability
The material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Shining Readers and its suppliers, content providers and advertisers, hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including without limitation any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website or the linked sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Shining Readers’ liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Linking Policy
You may link to our home page, located at www.shiningreaders.com provided you do so in a way that is legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This website must not be framed on any other site, nor may you create a link to any part of this website other than the home page. We reserve the right to withdraw linking permission without notice.

Ownership Disclaimer
Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this website are in no way associated, linked or affiliated with www.shiningreaders.com and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this website are owned by the respective trade mark owners. Where a third party trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.shiningreaders.com.

Indemnity
You agree to indemnify, defend and hold harmless Shining Readers, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this website or your breach of the Terms of Use.

Invalidity
If any part of the Terms of Use is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Use will not be affected with all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Updates and Who To Contact
Our Terms of Use may change from time to time and all updates will be posted on this page. If you feel we are not abiding by these Terms of Use, contact us immediately by phone or email at custserv@shiningreaders.com.

Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement
The above Terms of Use constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Shining Readers. Any waiver of any provision of the Terms of Use will be effective only if in writing and signed by an authorized individual at Shining Readers.